This is a strange time for everyone, with quarantines and mandatory stay at home orders all over the country. Please be aware, that due to the global pandemic, shipping times are significantly impacted. Although we are still trying to get orders out to you as quickly as possible, we are trying to ship all the order same day before 5PM. Rest assured your orders are being processed and shipped out. In regards to shipping, there have been significant delays with order processing, receiving, and scanning at USPS. Some orders sit at the USPS facility with the "pre-shipment" status anywhere from 1-5 business days before they start making any progress towards their intended recipient. We understand this is frustrating for you, and we are trying to figure out if there is anything we can do on our end to speed up the process at the USPS sorting facilities, as they cope with the influx of e-commerce orders and a depleting budget.
Long story short, here are the main takeaways:
- Order processing and shipping: same day before 5PM or next business day.
- USPS is experiencing significant delays in order sorting, receiving, and scanning. Orders can sit in "pre-shipment" status anywhere from 1-5 business days before they start tracking, or simply show up at your door, with zero tracking updates.